Privacy Policy

What information do we collect when you book a tour package from this website? 

When you submit the query form on our websites, we collect personal information you provide, including your name, mobile number, and email address to contact you with more details about our offerings. Additionally, once you confirm to us that you would like to purchase the tour package from us, we request you to share your identification documents such as Passport, Aadhar Card, or any other for the purpose of making bookings on your behalf.

How do we get your consent to collect your information?

When you provide your personal information on the query form on our website, or share your identification documents at the time of making a booking for a tour package, we imply that you consent to our collecting and using it for that specific purpose only.

If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide an opportunity to decline.

How can you withdraw your consent?

If after opting in, you change your mind, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by emailing info@statexp.in or writing to:

State Express
101, 1st Floor, Bhanot House,
17, Community Centre, Gulmohar Enclave Extn.
New Delhi – 110049
Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment

We use Payment Gateway for payment processing. Neither we nor the payment gateway store your card details on their servers. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during payment processing.

Transaction data is used only as long as necessary to complete your booking. Afterward, it is not stored.

Our payment gateway complies with PCI-DSS standards set by the PCI Security Standards Council, supported by brands like Visa, MasterCard, American Express, and Discover.

For more details, please refer to Razorpay’s terms and conditions.

Third-Party Services

Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform their services for us.

However, certain providers, such as payment gateways, have their own privacy policies regarding the information we must provide for transaction processing. We recommend reviewing their policies to understand how your data is handled.

Some providers may be located in jurisdictions different from yours or ours. When you proceed with a transaction involving such a provider, your data may become subject to that jurisdiction’s laws.

Once you leave our website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

When you click links on our website, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

We use cookies to maintain your session. These cookies do not personally identify you on other websites.

Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. If we make significant changes, we will notify you here to keep you informed about what data we collect and how it is used.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact our Privacy Compliance Officer at:

info@statexp.in
or write to:

State Express
101, 1st Floor, Bhanot House,
17, Community Centre, Gulmohar Enclave Extn.
New Delhi – 110049